Returns & Exchanges
We want you to LOVE your purchase. If something isn’t quite right, we’re here to help.
Exchanges
We offer exchanges subject to availability.
If the desired size or style is unavailable, we will issue store credit, allowing you to reorder.
Return Eligibility
To get a return authorization:
· Items must be unworn, unwashed, and in original condition.
· All tags must be attached and packaging must be intact.
· Returns of Exchanges must be initiated within 14 days of delivery.
· Return fees or labels are not free.
· Note:
· The return shipping cost will be deducted from the refund amount.
· Delivery times for exchanged items may vary depending on your location.
Non-Returnable Items
The following items cannot be returned:
· Gift cards
· Sale items marked Final Sale
· Worn or washed products.
Return Process
1. Submit a Return Request
Email us at care@teekiboutique.com with:
· Your order number
· The item(s) you want to return
· Reason for return
2. Return Approval
If your return is approved, you will receive:
· Return instructions
· A return shipping address
· Refunds are issued to your original payment method.
3. Ship the Item Back
· Customers are responsible for return shipping costs.
· We strongly recommend using a trackable shipping service to ensure safe delivery.
4. Processing Time
· Returns are processed within 1–5 business days after the product is received.
· Once approved, your refund or store credit will be issued.
5. Refund Issues
Non-Refundable Charges
Shipping fees are non-refundable.
Refund Denial
Your return may be rejected if:
· The item shows signs of wear, damage, or odor
· Tags are missing
· The return arrives outside of the allowed return period without pre-approval.
Late or Missing Refunds (If Applicable):
If you haven’t received your refund yet:
1. Recheck your bank account.
2. Contact your credit card company—refunds may take time to post.
3. Contact your bank—processing delays are common.
If you’ve done all of the above and still haven’t received your refund, contact us at care@teekiboutique.com.
Shipping Information
Processing Times
· Orders are processed within 1–3 business days.
· During peak periods, processing may take longer.
Domestic Shipping
· Standard shipping: 3–7 business days
· Express options are available at checkout
International Shipping
· Delivery time: 7–21 business days
· Customs fees, duties, and taxes are the responsibility of the customer
Order Tracking
Once your order ships, you will receive an email containing:
· The carrier name, tracking number, estimated delivery date
If you haven’t received this email, please check your spam folder or contact us.
Lost or Delayed Packages
Teeki Boutique + WithLove USA Made per the Luxlei LLC is NOT responsible for:
· Incorrect or incomplete shipping addresses entered by customers
· Lost packages after the carrier marks them as delivered
· Delivery delays caused by the carrier
We will assist you in filing a claim with the courier whenever possible.
Need Help?
Our support team is always here to assist you.
Customer Care: care@teekiboutique.com
General Help: hello@teekiboutique.com
