FAQs

ANSWERS TO YOUR QUESTIONS

Shopping Information

WHAT SHIPPING METHODS ARE AVAILABLE?

We ship worldwide via UPS, USPS and DHL.

International shipping can take up to 30 days.

Teekiboutique.com is not responsible for LOST or STOLEN packages and the customer must apply for their own claims.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

Orders are processed daily Monday - Friday and take 5-7 days to ship within the US, and 2-4 weeks internationally depending on customs regulations.

DO YOU SHIP INTERNATIONALLY?

Yes, we ship worldwide. Please be aware that you will be responsible for import taxes.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept all major credit cards, G Pay and PayPal.

Orders and Returns

HOW DO I PLACE AN ORDER?

All orders are placed through teekiboutique.com. If you have any trouble with your order please contact Hello@TeekiBoutique.com

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

No, but an account will help you keep track of your orders automatically.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

Care@TeekiBoutique.com

HOW CAN I CANCEL OR CHANGE MY ORDER?

You can cancel your order as long as we haven't shipped it. If we have shipped it already you will need to request a return authorization from Care@TeekiBoutique.com and pay to have it returned in original packaging.

What if I ordered from teeki.com and never got my order? Or have a teeki gift card?

We are not affiliated with Teeki Inc., the website teeki.com or theponycorral.com. Please contact them directly as needed.

Additional Information

CAN I BE AN AMBASSADOR OR AFFILIATE?

We don't have an official program yet but would love to talk about ways to collaborate! Please contact

sam@TeekiBoutique.com

HOW CAN I SIGN UP TO BE AN APPROVED WHOLESALER?

Contact hello@TeekiBoutique.com